Routine Maintenance

Call us today on 023 9354 1154 to book a service visit.

Regular preventative maintenance helps to keep you Hot Tub in tip top condition	Spafix Once £319-£499inc VAT		Spafix Easyfresh £249-£389inc VAT		Spafix Hibernate £249-£379inc VAT		Spafix Start £319-£499inc VAT
Biofilm remover added to water and shock dose After a long period of heavy use, your hot tub will build up a layer of dirt and fat that will sit in the pipework unnoticed (the parts you don’t see). This product helps to clean inside the pipework.
Filters put into soak in cleaning solution Older filters may need to be replaced and are available at an additional cost.
Every jet checked and cleaned This will help to regain optimum performance level. Every effort is made to clear each individual water jet of grit and dirt and to ensure that they can be moved freely and are as close to original performance level as possible. (weak /brittle jets may be left to avoid additional costs)
Full maintenance and performance check All pumps, blowers, and other major components are electronically measured for performance and each component is inspected for wear and tear. We also listen for abnormal noise and inspect that they are still water tight.
Pipework and glue-joint inspection This ensures there are no leaks, kinks, or bends in the pipework.
Empty, clean, rinse down, and vacuum out the spa This also includes vacuuming out the cabinet inspection area.
Make notes of suggested repairs Components, plumbing fittings, and so on are additional to the service cost. If repair work is likely to exceed one hour then additional labour charges may be applicable. If major work is required then we may need to visit again at a later date. All works subject to customer approval.
Clean out head out circulation pump and free from scale
Check heater is clear and free of scale
Tighten all unions, inspect and replace any small seals if required Gaskets and o’rings are included in the service charge, pump shaft seals are extra.
Re-fill the hot tub with fresh water, rinse and re-fit filters
Prime all pumps of air and re-commission
Balance water using customer chemicals, and sign off the service with the customer Chemicals are also available to buy if required. Please talk to your attending engineer or call us on 023 9354 1154 to place an order or visit our online shop.
Clean and re-fit the cover We apply a silicone based cleaner that rejuvenates your cover vinyl skin and creates a UV and water barrier. For Spafix Hibernate the locks are put on if fitted.
Drain water from components We remove the inspection panel and drain all water from components, pipework, and most importantly the heater.
Filters rinsed then left to dry in dry storage Older filters may need to be replaced and are available at an additional cost.
Leave isolator switch in off position The hot tub is then left to hibernate for the winter.

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Regular servicing and maintenance of your Hot Tub will no doubt help prolong the life of your Hot Tub in the same way it would a car. If you can imagine the complex arrangement of pipework and glued joints along with electrical components and mechanical moving parts, you will begin to understand that your Hot Tub has many ways in which it can develop defects. Routine maintenance is a great way to detect problems early such as small leaks that can develop over time to cause more serious damage and potentially higher repair costs. Most Hot Tubs built in the US or Canada and Europe are built to a pretty good standard nowadays, even some of the Chinese brands have come a long way since their humble beginnings. As a general rule of thumb, we don’t feel it is necessary to have your Hot Tub serviced until it is at least two years old but many customers still do just for the peace of mind. After this initial period, we would recommend a Spafix Once full annual clean and maintenance service every year or every other year as an absolute minimum. This is our premier service option. We stand by our performance so why go anywhere else?

When your spa is professionally cleaned you will help to avoid nasty biofilm which builds up in the pipework overtime and can become harmful. Our Spafix Easyfresh service is your regular quarterly clean, drain and re-fill service or more frequent if you so choose. During this visit, we will also clean your cover and filters and top up your chemicals. This service is perfect for the average busy worker who is perhaps struggling to find the time to keep on top of the Hot tub maintenance.

Our other services include our Spafix Start service which is mostly used for spring opening when the Spa has no water or has been left for a long time empty. It covers all the points of a Spafix Once but we do recommend a re-drain and fill a few weeks after recommissioning for optimum results. Wherever it is possible we always advise having the Hot Tub full on arrival even if it isn’t switched on so that we can complete a Spafix Once instead. So then we arrive at the end of the season; a majority of our customers nowadays enjoy using their Hot Tubs through the winter just as much as the summer and why not? Bathing in 38’ of water, enjoying a great hydrotherapy message when the nights are drawing in is a great way to de-stress and take the winter blues away. For those customers a little less brave to face the cold and the rain, we offer our winter Spafix Hibernate service whereby we drain down and vac out all the pipes, cleaning as we go then locking the Spa down for winter. Ensuring your spa is decommissioned properly over the winter is essential to avoid freezing pipe conditions which can lead to cracking in the plumbing or even the Spa shell or components.