Please note: We are closed over the Christmas period from 4pm on Sat 22nd Dec and return on Wed 2nd Jan. We are also closing early on Fri 21st Dec at 2pm.

Hot Tub Breakdown Repairs

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Call us today on 023 9354 1154, we will attend to any spa, any problem.

You get home from work, you put your bathers on, pour yourself a glass of wine, and wander out to your steaming hot tub, but then… oh dear! We know how frustrating it is when your hot tub fails, and that is why our breakdown repair service offers the quickest overall process to get your spa hot and bubbly again.

Can we fix it?

We repair many different brands of Spa and Hot Tubs, including Spaform, Arctic Spas, Master Spas, Elite Spas, Vita Spas, Wellis, Artesian, Passion, Garden Leisure, Dimension 1, LA Spas, Jacuzzi, Hydropool, Saratoga, CalSpas, Catalina, Coast, Cove, Freeflow, Sunrise, Leisurerite, Hydro-Spa, Sunbelt, Sundance, Beachcomber, even Chinese Spas with no name and many more… With a broad range of contacts and suppliers, we aim to get your Hot Tub bubbling again as quickly as possible so that you can get back to unwinding, and letting us take the stress for you.

Parts in stock

In the unlikely event, we have to make a second visit with the correct parts we aim to do so in the shortest time possible. We only charge the callout and mileage fee once and we also give you the balance of the original hour if any revisit is needed.

How much does it cost?

Our service charges and calls out fees are reflected in overall travelling time in addition to our professionalism and our infrastructure. We always aim to keep our fees as reasonable as possible but also fair in relation to the high level of service we provide. All our quoted call-out fees include the first half hour on-site and the VAT. Any additional works or parts required will always be explained and quoted for approval before commencing.

When was your last service? We offer maintenance contracts!

An important part of making sure your hot tub runs properly is to have a regular service. This provides peace of mind, safe in the knowledge that your spa has been professionally cleaned and every working aspect inspected and function checked for performance. For our full range of service, options have a look at our  Routine Maintenance page.

You might also be interested in our Hot Tub Maintenance Contract options. Not only is there a cover option to suit your particular needs but all of our 600 plus contract customers benefit from priority booking slots during peak times.

Just need a part?

If you have an idea of what is wrong and you are confident you know which part to replace and how, when you visit our online shop here or contact us.

Common faults

Low Flow (LF, FLO, FL, FL1, or three flashing dots) – Check that your filters are clean and in a fair condition. Check to see if the circulation pump is still moving the water around when calling for heat. Is there enough water in the hot tub? If you have a pressure switch it may need adjusting.
Heater Dry or Overheat (OH, OHH, HFL, DY, DRY) – Have you bled all the pumps and heater of air? Have you checked your filters? Is the pump still circulating?
Sensor Errors (SN, SNT, SNH, SNS, S1, S2) – Often sensor errors are down to sensor failure but sometimes can be a problem with the PCB.
Tripping Electrics – When does it trip? Is there a set pattern? If your spa trips when you press a particular button it is usually the component you are trying to operate. Check to see if the spa trips when the heat indicator comes on as this may indicate a problem with the heater.
The spa is Leaking – How much water is it losing over 24hrs or a week? Have you taken off the inspection panel to see where it is coming from? Have you checked the unions are all tight?

Contact us for more information or to arrange a speedy visit and get your spa or hot tub repaired!

We are able to offer 0% finance over a period of up to and including two years with a deposit of 30% or greater. For a longer term or a lower deposit, we can provide an APR of 9.9%. Please note these figures are for a guide only, to provide an accurate quote on your final specification, please contact us.

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How did you hear about us?

Spafix Start

March 1st – October 31st £299.00 inc VAT
November 1st – February 28th £269.00 inc VAT
This service is also ideal for a Spring re-commission. Your hut tub MUST be full of water when our engineer arrives.

Spafix Hibernate

March 1st – October 31st £199.00 inc VAT
November 1st – February 28th £179.00 inc VAT
This is our Winter shut-down service, to prepare your spa for the months it will not be used.

Spafix Easyfresh

Quarterly drain-down and refresh service
March 1st – October 31st £199.00 inc VAT
November 1st – February 28th £179.00 inc VAT

Spafix Once

Full annual clean and maintenance service
March 1st – October 31st £299.00 inc VAT
November 1st – February 28th £269.00 inc VAT

Spafix

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