Breakdown Repairs

Imagine coming home from work, slipping into your bathers, pouring yourself a glass of wine, and heading out to your steaming hot tub. But then… oh dear!

We understand the frustration when your hot tub fails. That’s why our breakdown repair service offers the quickest overall process to get your spa hot and bubbly again.

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    Over 11,000 Positive Reviews

    Over 1,200 Positive Reviews

    83% Resolution Rate on the First Service Call

    83% Resolution Rate on the First Service Call

    Transparent Pricing

    Transparent Pricing

    Experienced and Qualified Engineers

    Experienced and Qualified Engineers

    FAQs

    Can we fix it?

    No matter where you purchased your hot tub from, we are always happy to help. Our engineers repair many different brands of Spa and Hot Tubs, including Spaform, Arctic Spas, Master Spas, Elite Spas, Vita Spas, Wellis, Artesian, Passion, Garden Leisure, Dimension One, LA Spas, Jacuzzi, Hydropool, Saratoga, CalSpas, Catalina, Coast, Cove, Freeflow, Sunrise, Leisurerite, Hydro-Spa, Sunbelt, Sundance, Beachcomber, Chinese Spas with no name and many more. With a broad range of contacts and suppliers, we aim to get your Hot Tub bubbling again as quickly as possible.

    Parts in stock

    In the unlikely event that we have to make a second visit, we aim to do so in the shortest time possible. We only charge the callout and mileage fee once and we also give you the balance of the original hour if any revisit is needed.

    How much does it cost?

    We always aim to keep our fees as reasonable as possible but also fair in relation to the high level of service we provide. All our quoted call-out fees include the first half hour on-site and the VAT. Any additional work or parts required will always be explained and quoted for approval before commencing. To receive a no-obligation quote, please contact the office.

    When was your last service? We offer maintenance contracts!

    An important part of making sure your hot tub runs properly is to have a regular service. These services often include your spa being professionally cleaned and inspected as well as performance and function checks being carried out. For our full range of service options, visit our Routine Maintenance page.

    You might also be interested in our Hot Tub Maintenance Contract options. Not only is there a cover option to suit your particular needs but all of our 600 plus contract customers benefit from priority booking slots during peak times.

    Just need a part?

    We stock a number of spare parts in our Havant store. To check stock levels, please contact our office team.

     

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      Common Faults

      Low Flow (LF, FLO, FL, FL1, or three flashing dots)

      Check that your filters are clean and in a fair condition. Check to see if the circulation pump is still moving the water around when calling for heat. Is there enough water in the hot tub? If you have a pressure switch it may need adjusting.

      Heater Dry or Overheat (OH, OHH, HFL, DY, DRY)

      Have you bled all the pumps and heater of air? Have you checked your filters? Is the pump still circulating?

      Sensor Errors (SN, SNT, SNH, SNS, S1, S2)

      Often sensor errors are down to sensor failure but sometimes can be a problem with the PCB.

      Tripping Electrics

      When does it trip? Is there a set pattern? If your spa trips when you press a particular button it is usually the component you are trying to operate. Check to see if the spa trips when the heat indicator comes on as this may indicate a problem with the heater.

      The Spa is Leaking

      How much water is it losing over 24hrs or a week? Have you taken off the inspection panel to see where it is coming from? Have you checked the unions are all tight?

       

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        We are able to offer 0% finance over a period of up to and including two years with a deposit of 30% or greater. For a longer term or a lower deposit, we can provide an APR of 9.9%. Please note these figures are for a guide only, to provide an accurate quote on your final specification, please contact us.

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          How did you hear about us?

          Spafix Start

          This service is also ideal for a Spring re-commission. Your hut tub MUST be full of water when our engineer arrives.

          Price depending on location

          Spafix Hibernate

          This is our Winter shut-down service, to prepare your spa for the months it will not be used.

          Price depending on location

          Spafix Easyfresh

          Quarterly drain-down and refresh service

          Price depending on location

          Spafix Once

          Full annual clean and maintenance service

          Price depending on location

          SOUTH & EAST

          023 9354 1154
          (local rate)

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